Showing posts with label priority. Show all posts
Showing posts with label priority. Show all posts

Thursday, February 18, 2016

Displaying data ticket count with in SLA by priority in MAXIMO using SQL Server.

Below query can be used for displaying data ticket count with in SLA by priority in MAXIMO using SQL Server.

Data would be displayed like below

Priority          Count Status
1                 1        SLA OK
1                   2        SLA NOT OK
3                  15      SLA OK


Query :

select internalpriority,count(*) count, 'SLA NOT OK'  status  from TICKET where targetcontactdate is not null and actualcontactdate is not null and targetcontactdate - actualcontactdate <0 -="" actualcontactdate="" and="" by="" count="" from="" group="" internalpriority="" is="" nbsp="" not="" null="" ok="" select="" status="" targetcontactdate="" ticket="" union="" where="">=0 group by internalpriority










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