Below query can be used for displaying data solved with in SLA by person in MAXIMO using SQL Server.
Data would be displayed like below
AffectedPerson Count Status
ABC 1 SLA OK
ABC 2 SLA NOT OK
XYZ 15 SLA OK
Query :
select affectedperson,count(*) count, 'SLA NOT OK' status from TICKET where targetcontactdate is not null and actualcontactdate is not null and targetcontactdate - actualcontactdate <0 -="" actualcontactdate="" affectedperson="" and="" by="" count="" from="" group="" is="" nbsp="" not="" null="" ok="" select="" status="" targetcontactdate="" ticket="" union="" where="">=0 group by affectedperson 0>
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Data would be displayed like below
AffectedPerson Count Status
ABC 1 SLA OK
ABC 2 SLA NOT OK
XYZ 15 SLA OK
Query :
select affectedperson,count(*) count, 'SLA NOT OK' status from TICKET where targetcontactdate is not null and actualcontactdate is not null and targetcontactdate - actualcontactdate <0 -="" actualcontactdate="" affectedperson="" and="" by="" count="" from="" group="" is="" nbsp="" not="" null="" ok="" select="" status="" targetcontactdate="" ticket="" union="" where="">=0 group by affectedperson 0>
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All the messagesbelow are just forwarded messages if some one feels hurt about it please add your comments we will remove the post.Host/author is not responsible for these posts.
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